City Autos Rotorua Ltd

Mark and his team are FANTASTIC! I’m not a car person so I always worried about my lack of knowledge but I trust this team to do a great job every time, they keep me informed and I’m so happy I made the change from Autohaus!

Fantastic. Honestly went to get a WOF there (lst time, through google) because it was cheap $55. My usual place charges $85. Was approached by 2 well mannered & handsome 🤣 gentleman (hope I can say that). As an elderly with no knowledge of cars I genuinely felt very comfortable with their explanations of costs & updates of what I needed to know. I ended up letting them work on car damages that I’m extremely happy with. For me costs were high but I’m sure affordable with the option of using Afterpay. Definitely will be returning back there for my next WOF. Thanku City Autos for treating me as a person. Much appreciated.

Amazing service. Took car to get AA WOF failure fixed. Failure was quickly remedied. Passed WOF upon re-exam.

Good experience with the team at City Autos, definitely will be by go to mechanics in Rotorua now for all my cars.

Awesome… Great customer service and good pricing. I highly recommend city autos rotorua.

Explain in well detail on what needs to be fixed and what parts are needed. No second guessing, straight to the point and was guided through how my vehicle was going to get fixed!

Recommend if you need to find a new mechanic in Rotorua.

Easy and professional. Great communication and service. Price fair. Can’t ask for more than that.

So so happy. They booked me in last minute to fix a few things with my Suzuki swift and it drives and feels like a dream! Highly recommend as their communication and pricing is reasonable and affordable. You get the best for sure, thank you again to Allan, Mark and the team!!

Thanks to Alen & to the Team at City Auto’s ! 😉 Got my wheel alignment done this morning ! Highly recommend there expertise! And Honesty.

Had both vehicles go in for wofs e.t.c done here for the 1st time, very affordable, great communication. These guys will now be our go to mechanics from now on thanks to my work colleagues recommendations.

Definitely highly recommend

I have taken my car to City Autos for the last few years. The team is the best! They are kind, honest and well-priced. I highly recommend them

Was on a road trip when my gear box gave out. The guys at city auto’s diagnosed the problem and gave me options and advice free of charge. They said that I could keep driving on it If choose although it was noisy. Giving me the option to carry on and get it fixed elsewhere. I called around to a few places in the direction I was heading to get prices and timeframes. But everywhere was more expensive and more time. So I booked in with city autos and they got a new gear box and fixed it the next day. Very good service, fast, honest, helpful and well priced. Strongly recommend.

Team is super friendly and so helpful, they get the job done efficiently, they’re honest and love that they take time to explain everything to you if you’re unsure. Got a few things done here, always such a breeze and good prices too. Can’t recommend the team at City Autos enough, definitely will be back, cheers guys 😊👌🏽

The staff at this shop are just amazing! I had this sudden noisy car door while driving down to south island, so I had to quickly stop by for help. They were so helpful, they fixed the door for me right away! And when I asked how to pay, they said no need! Dealing with unexpected stuff on the road is such a hassle, but thanks to the amazing staff at the shop, this experience made my day😊

The team at City Autos have been fabulous and fantastic to deal with, since the first time I’ve used their services I have been impressed with their professionalism, friendliness, knowledge and honesty. Their communication is on point, keeping you informed of any issues and costs. I also find their prices very fair and never felt ripped off. I normally don’t give reviews but these guys certainly deserve it!!! Great work team, please keep it up for people like me that appreciate your services 👍 Thank you 😊

As a female, I am normally apprehensive about being taken advantage of with car-matters, but felt so comfortable here. This is a fairly-priced mechanic who gave estimates throughout. Grateful to have found a trust-worthy place where we can begin bringing our four vehicles to. Five stars, thank you all

People’s, Having a first time customer experience with this business I can only fully endorse virtually all the other reviews regarding Mark & his team. I found Mark to be very flexible (even with less staff available), excellent communication regarding my truck service & very considerate around my day’s schedule. All this plus a reasonable price & very conveniently located for other errands. Would highly recommend without hesitation. Steve Franklin Pukehangi Rotorua

Honest, Trustworthy and Reasonably Priced. We have been taking our cars to City Autos for over 5 years and they have always been friendly, honest and kind. Prices are very fair and reasonable. Work is never done beyond the agreed scope or quote without first calling to confirm. As a female I feel very safe taking my car to City Autos knowing my lack of car knowledge will never be taken advantage of.

We had a bit of issue with our car while visiting Rotorua, we saw very good review so came here to get some help and we are not disappointed! The mechanic was super helpful and gave it a quick fix. They didn’t charge us even we were insisted. Those guys with pure kind heart ❤️👍 thank you so much to make our trip an even more unforgettable one 🥰

My car got a misfire on my way to Rotorua. I took it to City Autos and they immediately took it in and changed the broken coil that caused the issue. The service was excellent and very kind. Felt like I was listened when explaining the problem. Ended up changing my front tires there as well since I liked the service. Awesome job!

Rang this morning in a panic. They told me to bring my car in when I could. Saw me within 10 minutes and I was driving away after 20 minutes. Awesome quick efficient service and good pricing. Thank you

Amazing service here at City Autos, very friendly and helpful staff, got my WOF and service done here for the first time Marc and the team did the two things I needed to pass my WOF at no extra cost, very well priced, definitely will be returning 🙂

Great service. They really do more than necessary and don’t rip you off. Will be going back and have now booked in our work fleet too 🙌🏽

Called them up and they were able to repair the faulty headlight later that day, they were quick and kind and very well priced. While i am not a local here i highly recommend this team and would definitely choose them if i were ever in the area again.

Great service. Highly recommend.

Happy with my experience with them. The guys made the whole experience nice and easy for me.
No surprise which everyone loves to hear.